Welcome to Hotel Prime Palace ("we," "us," or "our"). These Terms and Conditions govern your use of our website
1. General Use
The content of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services, or information available meet your specific requirements.
The content of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services, or information available meet your specific requirements.
2. Hotel Policy & Conduct
Prohibited Items: Guests are prohibited from bringing hazardous goods, explosives, contraband, weapons, or illegal drugs onto the hotel premises.
Smoking & Alcohol: [Specify your policy, e.g., "Smoking is strictly prohibited in non-smoking rooms. Alcohol consumption is permitted only in private rooms in accordance with local excise laws."]
Quiet Hours: To ensure a peaceful environment for all guests, please maintain low noise levels between 10:00 PM and 7:00 AM.
Visitors: For security reasons, visitors are generally not allowed in guest rooms after 10:00 PM. Please use the lobby or restaurant for meetings.
Prohibited Items: Guests are prohibited from bringing hazardous goods, explosives, contraband, weapons, or illegal drugs onto the hotel premises.
Smoking & Alcohol: [Specify your policy, e.g., "Smoking is strictly prohibited in non-smoking rooms. Alcohol consumption is permitted only in private rooms in accordance with local excise laws."]
Quiet Hours: To ensure a peaceful environment for all guests, please maintain low noise levels between 10:00 PM and 7:00 AM.
Visitors: For security reasons, visitors are generally not allowed in guest rooms after 10:00 PM. Please use the lobby or restaurant for meetings.
3. Booking & Payment
Rates: Rates displayed on the website are subject to change based on seasonality and availability without prior notice.
Payment: Full payment or a valid deposit is required to secure a booking. We accept cash, credit/debit cards, and UPI.
Right to Cancel: We reserve the right to cancel reservations where it appears that a guest has engaged in fraudulent or inappropriate activity.
Rates: Rates displayed on the website are subject to change based on seasonality and availability without prior notice.
Payment: Full payment or a valid deposit is required to secure a booking. We accept cash, credit/debit cards, and UPI.
Right to Cancel: We reserve the right to cancel reservations where it appears that a guest has engaged in fraudulent or inappropriate activity.
4. Guest Identity & Security
Mandatory ID: As per the Government of India directives, all guests (Indian and Foreign Nationals) are required to present valid, original government-approved photo identification upon check-in (Aadhar Card, Passport, Voter ID, or Driving License).
Refusal of Entry: The hotel management reserves the right of admission. Check-in may be denied to guests unable to provide valid ID proof or those posing a security threat. No refund will be provided in such cases.
Mandatory ID: As per the Government of India
Refusal of Entry: The hotel management reserves the right of admission. Check-in may be denied to guests unable to provide valid ID proof or those posing a security threat. No refund will be provided in such cases.
5. Liability & Damage
Personal Belongings: Guests are solely responsible for their valuables and belongings. Hotel Prime Palace is not responsible for any loss, theft, or damage to personal property left in the room, vehicles, or public areas.
Property Damage: Guests will be held responsible for any loss or damage to the hotel property caused by themselves, their guests, or any person for whom they are responsible. The hotel reserves the right to charge the guest's credit card or demand cash payment for the full cost of repair or replacement.
Personal Belongings: Guests are solely responsible for their valuables and belongings. Hotel Prime Palace is not responsible for any loss, theft, or damage to personal property left in the room, vehicles, or public areas.
Property Damage: Guests will be held responsible for any loss or damage to the hotel property caused by themselves, their guests, or any person for whom they are responsible. The hotel reserves the right to charge the guest's credit card or demand cash payment for the full cost of repair or replacement.
6. Limitation of Liability
Hotel Prime Palace shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services.
We are not responsible for service interruptions caused by external factors beyond our control, such as municipal power outages, water supply disruptions, or internet connectivity issues.
Hotel Prime Palace shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services.
We are not responsible for service interruptions caused by external factors beyond our control, such as municipal power outages, water supply disruptions, or internet connectivity issues.
7. Force Majeure
The hotel cannot be held liable for failure to deliver services in the event of natural disasters, strikes, riots, government mandates, acts of terrorism, or other "Acts of God" beyond our reasonable control.
The hotel cannot be held liable for failure to deliver services in the event of natural disasters, strikes, riots, government mandates, acts of terrorism, or other "Acts of God" beyond our reasonable control.
8. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
These terms and conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Hotel Prime Palace 📍 Address: 1/255, SFS Colony, Mansarover, Jaipur 302020